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Terms and Conditions

Ordering

Katz Dancewear and Fancy Dress products are easily ordered and can be placed on the e commerce website or by phone at the shop 02476 344200

Our opening hours are 9am to 5pm Tuesday to Saturday. Closed Sunday And Most Bank Holidays(any variations, e.g. bank Holidays will be advised on our out of hours answer phone)

.Payment

Katz Dancewear and Fancy Dress are happy to accept payment using Paypal & most major credit/debit cards or phone our customer services directly on 02476 344200 

Dispatch

On receipt of an order Katz Dancewear and Fancy Dress will endeavour to dispatch the goods within 1 working day,  however certain products may take longer due to stock availability. All orders will be dispatched using Royal Mail 1st Class post unless otherwise requested or stated.

Postage and Packaging

Postage and Packaging rates are as follows for mainland UK,(All prices are stated in UKPs)

Orders up to£20 £3.20

Orders From £20.01 to £50 £5.65

Orders from £50.01 to £100 £6.85

Orders from £100.01 to £250 Free

Orders over £250 Free

Returns Policy

ONLINE

For items purchased online, you can send them back for a full refund within 28 days, provided it has not been used or fitted, and is returned with any packaging that form part of the goods with a valid proof of purchase.

IN STORE

For items bought in store, you can return your item (s) for a credit note or where possible make an exchange,  within 28 days of purchase. If your item is faulty,  we will provide a full refund. Please provide a valid proof of purchase.Unfortunately, you can't return the following.

Hosiery

Make up

Made to order garments - dance costumes

Dance School uniform

Goods deemed to have been used, as assessed by Katz staff

Katz do not accept responsibility for the postage & packaging costs of any returns..