Postage and Packaging

Please Note:-School Orders Have A Cut Off Date And Orders Will Be Processes Approx 3-4 Weeks After This Date. 
Postage and Packaging rates are as follows for mainland UK (All prices are stated in UKPs)


    On receipt of an order Katz Dancewear and Fancy Dress will endeavour to dispatch the goods within 1-3 working days (excluding school uniform & made to order  garments), However certain products may take longer due to stock availability. Signed for is a traceable service. Delivery usually arrives within 1-3 working days; However Royal Mail advise that this service may take up to 10 working days. Excludes Bank Holidays. Above terms are also applied to the click and collect service. Where an item is out of stock you will be notified via email.

    Returns & Exchanges

    • Goods must be received back within 14 working days to: Katz Dancewear and Fancy dress 47-49 Newdegate street Nuneaton, Warwickshire CV11 4ER for either an exchange or a refund.

  • Goods must be sent postage paid. We recommend that you request a "proof of posting" receipt, as we accept no responsibility for mislaid return parcels.
  • Goods must be sent in resalable condition in the original packaging with any tags still attached. Underwear and tights and goods made to order are none returnable. This does not affect your statutory rights.

    Any price difference will be dealt with through our administration department. Where possible please enclose a returns note stating reason for exchange or refund, state clearly your name, address and telephone number as well as your instruction.

  • You will be responsible for all postage charges.
  • Refunds are for merchandise only unless your product is deemed to be faulty. We will endeavour to process refunds as quickly as possible; however this may take up to 28 days. Katz Dancewear and Fancy Dress are happy to refund, in full, monies paid for products found faulty. For products found to be unsuitable for use, on presentation of the original packaging and a valid receipt, Katz will either exchange the product or refund your monies (less 10% to cover administration costs), using the purchaser’s original method of payment with the following exceptions
    • Hosiery
    • Make up
    • Dance costumes. These are made to order
    • Goods deemed to have been used, as assessed by Katz staff
    • School Uniform

    Katz do not accept responsibility for the postage & packaging costs of any returns.

    Back Orders


  • Every effort is made to ship orders in one complete shipment. If an item is out of stock you will be notified by email. We will ship the available goods first and ship the remaining Items as soon as they become available.